Return and Service Terms
We accept returns within 7 days after delivery. Items must be unused with original tags. Buyer pays return shipping. Original shipping fee is non-refundable. Contact us at 【cxf763@vip.qq.com】 for return approval.
Welcome to Sleeve premium brand. The terms “we”, “us”, and “our” refer to Sleeve premium brand. We operate this store and website powered by Shopify to deliver our products and shopping service to you.
These Terms of Service, together with our Privacy Policy [Privacy Policy Link] and Return & Refund Policy [Return Policy Link], govern your use of our website and store. By accessing our site and placing orders, you agree to these terms. If you do not agree, please do not use our service.
Section 1 – Account & Access
You confirm you have reached the legal age of majority in your region. When shopping, you must provide accurate, complete and up-to-date contact, billing and shipping information. You are fully responsible for your account security and all activities under your account. You may not transfer or sell your account.
Section 2 – Products
We try our best to display products accurately. Colors may vary slightly due to different screen displays, and such differences are not product defects. Product descriptions, prices and stock availability may be updated without prior notice. We reserve the right to stop selling any products or limit order quantities.
Section 3 – Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. An order is confirmed only after we receive and process your payment. Orders may be cancelled by buyers within 1 hour after placement. After 1 hour, orders enter preparation and self-cancellation is unavailable; we may reject cancellation requests. We will contact you via email if your order is rejected or cancelled. Returns and exchanges are subject to our Return & Refund Policy. All purchases are for personal household use only, not for resale.
Section 4 – Pricing & Payment
Prices, promotions and discounts may change without notice. Prices shown do not include tax, shipping, customs or import fees unless stated otherwise. You agree to provide valid payment information and settle all charges including shipping and applicable taxes.
Section 5 – Shipping & Delivery
Delivery times are estimated and not guaranteed. We are not liable for delays caused by carriers, customs or events outside our control. Risk of loss transfers to you once goods are handed to the shipping carrier.
Section 6 – Intellectual Property
All trademarks, texts, images, graphics and content on our website belong to Sleeve premium brand or our licensors, protected by copyright and trademark laws. You may only use our site for personal non-commercial use. No copying, redistribution or commercial use of our content without our written permission. Shopify logos and trademarks belong to Shopify Inc.
Section 7 – Third-party Tools & Links
Our site may include third-party tools and external links. We do not control third-party services and take no responsibility for their content or services. You use third-party tools and links at your own risk.
Section 8 – Shopify Disclaimer
Our store is powered by Shopify. All transactions are directly between you and Sleeve premium brand. Shopify is not responsible for any disputes, damages or losses arising from your purchases with us.
Section 9 – Privacy
Your personal data is handled in accordance with our Privacy Policy [Privacy Policy Link]. Data may be processed by Shopify to provide hosting and shopping services.
Section 10 – Feedback
If you send us feedback, suggestions or comments, you grant us a permanent, worldwide, royalty-free license to use the content for business purposes. We are not required to reply or pay for feedback.
Section 11 – Prohibited Uses
You may not use our service for illegal activities, intellectual property infringement, harassment, sending spam, scraping our website with bots/crawlers, or uploading viruses and malicious code. We may suspend your account if you violate these terms.
Section 12 – Disclaimer & Limitation of Liability
Our service and products are provided “as is” without warranties of any kind. We do not guarantee uninterrupted, error-free service. To the maximum extent permitted by law, Sleeve premium brand and Shopify shall not be liable for indirect, incidental or consequential damages including lost profits.
Section 13 – Termination
We may terminate your access to our service at any time without prior notice. Sections related to intellectual property, liability and indemnity survive termination.
Section 14 – Governing Law
These Terms shall be governed by the laws of Hong Kong, China. Any dispute arising out of these terms shall be subject to the exclusive jurisdiction of Hong Kong courts.
Section 15 – Amendments
We may update these terms by publishing changes on our website. Your continued use after updates means you accept the revised terms.
Contact Us
If you have questions about these Terms of Service, please email us at cxf763@vip.qq.com
Whatsapp:+85240942131